Terms & Conditions


ACCEPTANCE OF TERMS

THE USE OF iFixo WEBSITE AND THE SERVICES SUPPLIED BY iFixo IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS (THE “AGREEMENT”). USE OF THIS WEBSITE AND OUR SERVICES CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT. YOU MAY NOT USE THIS WEBSITE OR iFixo SERVICES IF YOU DO NOT ACCEPT THIS AGREEMENT. IT IS YOUR RESPONSIBILITY TO READ THIS AGREEMENT BECAUSE IT GOVERNs YOUR ACCESS TO THIS WEBSITE AND YOUR USE OF iFixo SERVICES. WE MAY POST NEW TERMS THAT WILL BE APPLICABLE TO FUTURE WEBSITE VISITS AND SERVICES.

DEFINITIONS

“iFixo“, “we”, “us”, and “our” refers to iFixo and the technical support service provided by iFixo. “Website” refers to http://www.iFixo.com and its sub links. Resource refers to a variety of resources, including download areas, communication forums and product information available on the website. “Service” means iFixo support offerings, and may include third party products.

PAYMENTS

We will require payment before we provide our Services. The payment terms and length of any subscription you purchase are specified in the description of the Service that you purchase. iFixo has no obligation to provide Services under any Service Plan if the payments have not been made in advance. Certain Service Plans may have one-time fees different from “Service Fee” and/or “Activation Fee”. This fee shall not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan.

By completing a purchase from iFixo, you authorize us to bill the fees to the credit card you have selected. You will be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize iFixo to charge and/or place a hold on your credit card in the amount of any unpaid charges for Services. You must provide us with accurate and complete credit card information. We are not responsible for any charges or expenses (such as overdrawn account charges you may receive) resulting from charges we bill to your credit card. If you provide a debit card, you agree that we may collect our fees from the associated account.

REFUND POLICY

For subscription based plan a mandatory activation fee of $ 49.99 shall be charged and deducted from the service fee. In case of any dispute pertaining to service is raised during the plan period, the balance amount of the service fee shall be refunded by iFixo after adjusting the charges for the period of service availed by the customer.

For incident based plans, we will issue you a full refund if we cannot resolve your issue completely or if the issue arises again within 5 days.

USE LIMITATION

The Services shall be supplied to only one computer per subscription. When you subscribe, it is for one computer and we shall not provide Services to you for use on multiple computers either at the same time or sequentially. We will verify that the Services are provided only to the computer for which you have subscribed. You cannot not assign your rights under this Agreement, and you cannot assign any subscription you purchase from us.

We may ask you to download software in connection with our provision of Services to you. You agree to use any such software only for the purpose of obtaining our Services, and you agree to delete such software immediately after use for this purpose.

NO UNLAWFUL OR PROHIBITED USE

You agree not to use the iFixo Services for any unlawful or prohibited use. You agree not to use damage, disable, infect or deny services to any iFixo server or network, or the servers or networks of our third party affiliates. You agree that you will access the Service only as provided for by an iFixo representative. You shall not allow any other person to access the Services through your account. If we reasonably suspect that you are violating the terms and conditions of this Agreement and we shall have the right to suspend or terminate your service.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless iFixo, its affiliates, and officers, agents, representatives and employees, from any and all loss, damage and expense (including legal fees) incurred by any of them on account of any claim or lawsuit arising out of or related to your use of this website.

DISCLAIMER

THE SERVICES ARE RENDERED BY iFixo WITHOUT ANY WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED, OF ANY KIND. BY WAY OF EXAMPLE AND NOT LIMITATION, iFixo DISCLAIMS WARRANTIES OF TITLE OR NON-INFRINGEMENT OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND DOES NOT WARRANT OR REPRESENT THAT (A) THE SERVICE OR THE WEBSITE WILL BE ERROR FREE OR UNITERRUPTED, (B) DEFECTS IN THE SERVICES OR THE WEBSITE WILL BE CORRECTED, (C) THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPUTER CODE, OR (D) THAT YOUR USE OF THE WEBSITE OR SERVICES WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE AND ITS CONTENT ARE DELIVERED ON “AS IS” AND “AS AVAILABLE” BASIS.

YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST iFixo IS TO STOP USING THE WEBSITE AND THE SERVICE.

YOU UNDERSTAND AND AGREE THAT YOUR DATA MAY BE LOST AS A RESULT OF THE SERVICES, AND THAT YOU WILL HAVE ADEQUATE BACKUP PRIOR TO USING OUR SERVICE.

LIMITATION ON LIABILITY

IN NO EVENT WILL ANY iFixo PARTIES BE LIABLE FOR ANY DAMAGES CAUSED BY ANY USE OF iFixo SERVICES OR THE iFixo WEBSITE, OR TRANSMISSION, COMMUNICATIONS OR COMPUTER SYSTEM FAILURES. IN NO EVENT WILL ANY iFixo PARTIES BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR OTHER DAMAGES. IN NO EVENT WILL THE TOTAL LIABILITY OF THE IFXO PARTIES EXCEED THE AMOUNT OF FEES PAID UNDER THIS AGREEMENT DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY EVENT GIVING RISE TO THAT LIABILITY.

LAW, FORUM

This agreement shall be governed by the law of the State of New York, USA, except for its choice of laws provisions. You and iFixo both agree that any controversy or claim arising out of or relating to this Agreement, or the provision of Services by iFixo, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. We agree to the appointment of one arbitrator, with the arbitration to take place in New York except that all testimony, conferences and hearings will be held by conference over the telephone or using the internet to the maximum extent reasonably feasible.

The terms of the iFixo Privacy Policy are incorporated into this Agreement. You may access the iFixo Privacy Policy at www.iFixo.com. The terms of the service that you are purchasing from iFixo are also incorporated into this Agreement. This Agreement cannot be modified except in a written agreement executed by both parties.